biggoose329
October 06, 2022
"Sent my test on Tracked parcel and they claim they never received. Now ignoring my emails"
I paid £80 for a test. It's strange you have to do the test and then send it to London and they send to Germany. You have to pay for the postage also tracked. I sent it back to London. I waited over 10 days. I emailed verisana asked for my results and they said they never received my test back. I asked for a refund and they stopped replying to my emails. I've now claimed it back from my bank. Disgusting service and possible scam
shannonboyette82
October 06, 2022
"Sent my test on Tracked parcel and they claim they never received. Now ignoring my emails"
I paid £80 for a test. It's strange you have to do the test and then send it to London and they send to Germany. You have to pay for the postage also tracked. I sent it back to London. I waited over 10 days. I emailed verisana asked for my results and they said they never received my test back. I asked for a refund and they stopped replying to my emails. I've now claimed it back from my bank. Disgusting service and possible scam